Tagmarshal, the market leader in on-course optimization technology, has further expanded its world-class support capabilities, offering unrivalled service to its more than 900 course partners.

At every step of the partnership journey, starting with onboarding and extending to multiple check-ins during each season, Tagmarshal works with its partners to help them achieve success.

Tagmarshal’s on-the-ground service includes maintenance and installations, with teams of technicians located regionally across the US, Canada and Europe. Where devices require installation, qualified engineers will perform these in accordance with cart warranties and other considerations.

Should any follow-up service or maintenance be required, where remote support cannot resolve the issue, a service team of technicians will be made available to assist.

Tagmarshal’s install was excellent. You might think your carts need to go out of service for the period, but there was virtually no impact to our day-to-day during the installation, because the team works so well around it.

Austin Bridges

Director of Golf

Missouri Bluffs

Tagmarshal averaged 50+ site visits a month across the first half of 2026, with a team of 40+ technicians.

What really sets Tagmarshal apart is its team of Customer Success Associates (CSAs), comprised of PGA-accredited former golf professionals with firsthand experience of managing facilities. From the moment a course begins the onboarding process, a CSA is assigned to work closely with its team to offer expert advice and guidance. At a minimum, CSAs will schedule a pre-season, mid-season and post-season strategic call to run over the data gathered and highlight opportunities for improvement, and are always on hand to offer guidance and insight to ensure operators get the maximum value from their Tagmarshal system.

Tagmarshal Academy, an online training tool that provides concise training and step-by-step instructions to help courses fully harness the power of Tagmarshal, is used to drive remote training across teams. Training is role-specific, so each staff member learns what is most important to their role first, and can be completed in an hour. These pathways focus on the likes of head golf professionals, starters, marshals/player assistants, superintendents, and other familiar roles.

Once role-specific training is completed, teams can complete more advanced, PDR-accredited training for a deeper system understanding.

For real-time support and 24/7 training, TagAssist is available to Tagmarshal partner courses via the in-system dashboards, for instant troubleshooting and expert guidance. All of the Tagmarshal Academy material is accessible via TagAssist, including step-by-step training for every Tagmarshal feature.

TagAssist allows my managers to quickly find the information they need, all within the dashboard. I’ve also learnt a lot that I would otherwise not have looked up!

Graeme McCarrel

Director of Golf

Pheasant Run GC

There is no one-size-fits-all solution to effective course management. Tagmarshal’s wide range of course partners, spanning 50+ of Top 100 courses through to $40-60 public facilities, makes it uniquely positioned to offer tailored training, support and guidance that underpins success.