A QUICK 9 WITH JOHN FIELDS – BELMONT COUNTRY CLUBReading Time: 3 minutes
John Fields is the Director of Golf at Belmont Country Club, a premier New England country club that marries modern amenities with a traditional country club feel. With Belmont being a new partner to adopt the Tagmarshal pace of play management platform, John shares his team’s initial experience utilizing Tagmarshal at their course.
1. Who was your golf hero growing up?
Jack Nicklaus, Greg Norman and, believe it or not, Tiger Woods, who was only a kid at the time, but even I could tell at the time that Tiger was something special. I used to pretend that I was playing against these guys.
2. Has golf always been your first love? What other sports/team are you a fan of?
When I was younger, I played golf as a get-away from the other four sports (Baseball, Football, Basketball, and Track & Field) that I played as a teenager. I went to college to play Football, had an injury and started playing golf exclusively.
3. If you could be a caddie on Tour, whose caddie would you like to be and why?
Tiger Woods, I would love to get into his head and see what he sees and his approach in hitting shots that no one else has ever matched.
4. Who’s the Slowest / Fastest player on tour?
JB Holmes and Jason Day are human rain delays, while I think Dustin Johnson is probably the fastest player with the best resumé.
5. Where does Pace of Play rank as an industry priority?
I believe that it ranks and should rank as the # 1 priority. We need to make sure the game is played more quickly, so as to keep more players from thinking the game just takes too long to play.
6. Why has your course decided to invest in Pace of Play?
We needed a solution that would arm the golf staff with the best informational data to do our part in assuring that the game is played in the most efficient manner possible.
7. So far, what have been the top benefits about having Tagmarshal to manage the field, efficiencies and the pace of play?
The first thing we found, was that rounds were being played faster than initially expected. We are able to approach slower groups armed with the info to help them get back into proper position, in a manner that is polite and respected by our membership.
8. How easy is it to manage/utilize our product?
It took our staff no time to get up to speed on how to read and manage the system while learning and asking good questions from the Tagmarshal support team.
9. How responsive are Tagmarshal Customer Experience Agents to questions or concerns about our product?
The absolute best! I have not had to wait for more than a few hours for someone from the Tagmarshal team to get back to me on any issue that we have had. In all cases, they have solved our issue and educated us in the process.
Tagmarshal is a golf course intelligence and pace-of-play management solution that turns pace into an asset. The system uses small “tags” clipped onto golf bags or installed on carts which transmit geolocation data. Industry-leading algorithms identify risk groups with accurate, objective support to alleviate pace challenges before they arise. Public, private and resort courses using Tagmarshal realize substantial returns on investments through improved on-course experiences achieved with less staff as well as increases in daily rounds. Impactful and easy-to-use data analytics, weather data integration and geo-fencing complete the offering.