TESTIMONIALS

“Tagmarshal helps us empower the entire team to be proactive and responsive, with an appreciation and understanding of what is happening in real-time.”

“Having Tagmarshal help us with our pace program and enhancing the experience for all of our members has been a key part of our success. We’re always aware of what’s going on entirely, with a great macro view of the course.”

“Before the Track Map it was a he said / she said scenario. Now, the Track Map allows us to revisit a round in great detail and we can justify whatever action we need to take.”

Member profiles, with every round logged and a full pace history, make it really easy to pinpoint which members may require extra attention to ensure they don’t fall out of position.

“I use the Track Map every day. It allows us to see exactly which staff member spoke with a group and when, so we can understand better what happened out there.”

Since we’ve started using Tagmarshal, regular players often come to us and say they have noticed that pace of play has improved significantly.

We started using Tagmarshal mid-season with a seamless install process. There was no interference to our cart use and operations.

“I’ve set it up so if at any point a group falls 7 minutes behind pace, our staff get a text message. This way, we can constantly track pace without much effort and it’s been awesome.” 

“We were able to optimize our hole goal times, based on the data collected. The system has helped us to streamline our operation and our Members are really enjoying the 8inch color screens.”

“With Tagmarshal, we know what is happening on the course and can get ahead of any issues with anticipatory service. It’s been really great having these tools.”

“The fact that a member comes into my office after a round and is excited about their improved pace means it’s front of mind and a club culture is built.”

Trying to run our course without Tagmarshal now is like doing the job blindfolded. Our rangers absolutely love it.

Tagmarshal provides us with eyes on the course to ensure pace is managed well for everyone, so that we don’t let slow groups negatively impact the rest of the day.

The geofencing is really easy to use and when we need to make adjustments, it only takes a few minutes and it’s perfect.

“Having messages pop up at strategic locations, like F&B orders on the 8th hole and information about temporary tee box adjustments, is invaluable to us, as well as our guests.”

“Our member response has been really positive and they take pride in playing on pace, which increases the enjoyment of everyone who plays at Baltusrol.”

“Tagmarshal has given us the ability to have a line of sight and full control on the course. It allows us to know where the players are, when they finish etc. We can now provide an exceptional on-course experience to our members and guests.”

“Tagmarshal gives us the data we need to quantify how we measure success in terms of pace of play and our overall culture.”

“The data and real-time view of the course is a huge bonus and our average round time is now below our goal time. The member benefit and value add are plain to see.”

As soon as we see weather patterns that are worrying, we can instantly and effectively message carts and get them to safety.

“The customizable on-screen prompts are a fantastic way for us to communicate with players around things like food ordering, booking rounds and weather.”

“With Tagmarshal, we’re able to improve the way in which we manage activity on the course, directly impacting on the golfer’s experience.”

We have fewer complaints, our NPS score goes up, and it’s clear we have happier customers when our tee sheet fills up.

“Tagmarshal gives everyone the ability to know exactly what’s going on out on the course, without having to drop everything. It’s been a godsend for me.”