TESTIMONIALS

We have fewer complaints, our NPS score goes up, and it’s clear we have happier customers when our tee sheet fills up.

“We have reduced our labor expense on the golf course, increased our round capacity, and realized many operational efficiencies utilizing Tagmarshal.”

We have reduced the number of hours needed to effectively monitor pace using Tagmarsha, and redirected that to our front service staff to create the kind of playing experience we can be proud of.

“For us, the biggest benefit of having Tagmarshal’s system in place is that we are able to approach slower groups armed with objective information we need to help them get back into position, in a manner that is polite and respected by our membership.”

“We have proactively been using the 2Way messaging to save time with groups that are out of position. Tagmarshal keeps play going! We also love being able to send weather alerts to everyone if there is a storm approaching.”

“We are using the data to formulate pace of play policies, but none of these conversations would take place if we didn’t have so much vital data. It’s absolutely crucial in that regard.

Players can be emotional, but so can staff. When you have a strategy in place that relies on data, it de-escalates any issues from both perspectives.

“The technology is phenomenal. You can use it from anywhere – phone, tablet, computer – and it’s been great for us to have this overview.” 

“Getting players into the clubhouse after a quicker, more enjoyable round means they have more time to shop, eat, drink and reflect, making for a far better experience overall.”

“Tagmarshal does a great job of identifying the right groups to talk to, and also gives us the tools to approach the situation in the right way.”

“Not all have the ability or desire to play in 3.5 hrs but with Tagmarshal we can fully understand what is achievable and set goals. Our pace has never been better and our NPS is at 82.”

“Oftentimes members aren’t even aware of it, but they are certainly feeling the benefits of improved pace of play and better course conditioning.”

“At the start of each month, we send our members Tagmarshal’s reports and it’s super helpful in having pace discussions.” 

“Word of mouth is the most powerful advertising tool. Tagmarshal’s analytics help us find out where we are weak and strong, so we can provide a player experience that brings people back.”

“After a round, or the next day, I can show our members their pace in the Track Map and it’s point blank right in front of them, making it so much easier to have those discussions.” 

“Using Tagmarshal’s Analytics has made us much more effective at making player experiences better and improving loyalty. The value of a player enjoying a 4.05h round? It allows you to increase your fees.”

“Before, we put up ropes which is an extensive effort. Now all we do is click a button and it keeps carts on the path.”

“Our improved pace means we have added extra tee times throughout the day, and using the data we are looking at shortening intervals to get a few more in.” 

“The pace of play numbers and data is incredible, but the proactive service we can provide is really invaluable to us.”

“I see Tagmarshal as another employee, getting stuff done, freeing up time for our team to focus on other tasks.”

“One of our goals is to manage our on-course staff, and Tagmarshal has equipped our staff to proactively manage the field, freeing up their time to spend on player satisfaction and service.”

“The member response has been overwhelmingly positive. They often tell us they want this tech at the other courses they regularly play.”

“Our golfers love having an overview of each hole on the screen and being able to tap and get exact yardages to hazards and pins.”

“Tagmarshal has enabled us to effectively implement our pace of play policy, assisting us in reducing playtime, which allowed us to add additional tee times for extra capacity.”