“Tagmarshal has been such a game changer for us. We have 360-degree coverage of our golf course and we can see what the pace of play is with a glance at a screen.”
“The data has allowed us to optimize tee sheet capacity and improve flow – increasing golf revenue by 85% within 3 years.”
“For continuous improvement, we need to have data. From a pace of play standpoint, that’s where Tagmarshal really helps us out with the ability to track and manage, based on real-time and historical data.”
“I’m ecstatic about the introduction of Tagmarshal’s technology. The results show we have experienced a huge improvement with pace of play and our overall customer experience. It’s been a great success and we are glad we invested in it.”
“Tagmarshal streamlines our processes, improves pace of play, and saves us time traveling around the course checking on groups that we don’t need to address.”
“We’re all about customer service and Tagmarshal has made us so much more effective and been a huge, huge help in our first season.”
“We are able to have honest, non-adversarial conversations with golfers thanks to the data and analytics, which we could never have before.”
“It’s not only the staff hours saved, but this is a tool in their hands to make their employment experience better. Do they have the tools to be successful at their jobs? Now the answer is yes.”
“Our member response has been really positive and they take pride in playing on pace, which increases the enjoyment of everyone who plays at Baltusrol.”
“It’s been so great for our caddie master, who can slot in groups that want to avoid a first tee wait wherever there are gaps. It’s really improved our service.”
“Tagmarshal helps us to be at the right place at the right time to manage pace of play effectively, saving the team hours of work and improving the member experience.”
“Achieving 77% of rounds on pace is outstanding, compared to 31% when we started. We’re getting better with the system, the players are more aware and the data helps us make tweaks for better course flow.”
“We have increased our monthly membership fee and people are happy to pay. The cart screens make for a better player experience.”
“For us, the biggest benefit of having Tagmarshal’s system in place is that we are able to approach slower groups armed with objective information we need to help them get back into position, in a manner that is polite and respected by our membership.”
“Being able to send a message about pace before we send someone to the group ensures that by the time our staff arrive, the players know why we’re there.”
“Tagmarshal is a management tool to help us provide an exceptional experience. It’s a lot more powerful than a tool simply for golfers to get themselves around the course.”
“We had an immediate, significant impact on pace of play from day one. With the screen showing pace, players sped up on their own.”
“Having messages pop up at strategic locations, like F&B orders on the 8th hole and information about temporary tee box adjustments, is invaluable to us, as well as our guests.”
“Tagmarshal provides us with a bird’s-eye view of our operations, helping us to manage field flow and to allocate resources effectively, based on data.”
“After a round, or the next day, I can show our members their pace in the Track Map and it’s point blank right in front of them, making it so much easier to have those discussions.”
“I love the reporting – to be able to say, this is the group that’s delaying and this group’s slow because they’re being delayed, at a glance. I’m able to share a lot more information with the owners about the business.”
“At the start of each month, we send our members Tagmarshal’s reports and it’s super helpful in having pace discussions.”
“The geofencing helps our superintendent protect areas that are overseeded, or have water accumulation. Those are moving targets and putting signs up wouldn’t work nearly as well.”
“Having Tagmarshal help us with our pace program and enhancing the experience for all of our members has been a key part of our success. We’re always aware of what’s going on entirely, with a great macro view of the course.”
“Our board really wants pace to be good and takes action against repeat offenders. Having full data available to show members makes this possible.”
“Based on what we have seen so far in our first year, we are expecting to make at least 10 times what we paid for the system.”
The Copperhead course, American architect E. Lawrence Packard’s most famous design, is considered by PGA Tour professionals to be one of the best courses they play all year.
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