“Tagmarshal has been such a game changer for us. We have 360-degree coverage of our golf course and we can see what the pace of play is with a glance at a screen.”
“Being able to send a message about pace before we send someone to the group ensures that by the time our staff arrive, the players know why we’re there.”
“The Analytics Hub is amazing and helps get an accurate, complete picture with data backing this up as opposed to guessing what’s going on.”
“We consider ourselves a living laboratory and we’re continually trying to improve. As a result, Tagmarshal is a great catalyst for us to understand what we’re putting in place, providing quantitative analysis of what is working and why it’s working.”
“I’ve set it up so if at any point a group falls 7 minutes behind pace, our staff get a text message. This way, we can constantly track pace without much effort and it’s been awesome.”
“We can use Tagmarshal’s messaging as a teaching tool to educate our players about pace, but also other factors like why there is a frost delay so they understand why we do what we do.”
“Tagmarshal allows us to utilize our team more effectively, working smarter, not harder, to manage the flow out on the course and it’s definitely saving us money.”
“Being able to have the facts and really analyze and be deliberate about who we talk to is a huge plus for us.”
“Tagmarshal has enabled us to effectively implement our pace of play policy, assisting us in reducing playtime, which allowed us to add additional tee times for extra capacity.”
“People are sensitive about being told they are slow. Now, with the data to point to, we can show that we are not picking on anyone but rather working on providing the best possible player experience for all of our members.”
“The data tells a great story for my golf committee on exactly how members are utilizing the course, the pace difference between walking and cart rounds, and other key metrics.”
“We are able to have honest, non-adversarial conversations with golfers thanks to the data and analytics, which we could never have before.”
“At the start of each month, we send our members Tagmarshal’s reports and it’s super helpful in having pace discussions.”
“The system does all the work, allowing our team to be more efficient, using fewer staff to get things done.”
“If you’re looking for a company that is going to help you with revenue, and make a difference in your pace of play and expenses, I would highly recommend using Tagmarshal.”
“One of our goals is to manage our on-course staff, and Tagmarshal has equipped our staff to proactively manage the field, freeing up their time to spend on player satisfaction and service.”
“I use the Track Map every day. It allows us to see exactly which staff member spoke with a group and when, so we can understand better what happened out there.”
“With Tagmarshal, we generate an extra $2,50 a round. Extrapolate that across 350,000 rounds and you’re talking about huge numbers every season.”
“Our customers love it and our staff love it. The messages we send early in the round set the tone and make sure everybody is on the same page with pace.”
“Tagmarshal is an invaluable tool in accurately assessing pace of play. This evidence-based approach has improved overall player experience for everyone and has made our rangers’ jobs easier and more productive.”
“When people are playing 4-hour rounds, that is not by chance. It’s because their time is important to us and we have invested in this technology.”
“People are just that much more receptive when interventions are based on evidence. Tagmarshal has been a very good addition to have this information readily available.”
“We love the 2Way messaging feature. Along with communicating pace, we can improve the on-course service we offer.”
“The pace of play numbers and data is incredible, but the proactive service we can provide is really invaluable to us.”
“Having Tagmarshal help us with our pace program and enhancing the experience for all of our members has been a key part of our success. We’re always aware of what’s going on entirely, with a great macro view of the course.”
“Based on what we have seen so far in our first year, we are expecting to make at least 10 times what we paid for the system.”
The Copperhead course, American architect E. Lawrence Packard’s most famous design, is considered by PGA Tour professionals to be one of the best courses they play all year.
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