“With Tagmarshal, we know what is happening on the course and can get ahead of any issues with anticipatory service. It’s been really great having these tools.”
“Tagmarshal is a management tool to help us provide an exceptional experience. It’s a lot more powerful than a tool simply for golfers to get themselves around the course.”
“The 2Way screens are fantastic, interactive, and help us with player safety. The best feature is the pace bar and our members have become self-managing because they’re now aware.”
“The Analytics Hub is amazing and helps get an accurate, complete picture with data backing this up as opposed to guessing what’s going on.”
“Being able to have the facts and really analyze and be deliberate about who we talk to is a huge plus for us.”
“With Tagmarshal in place, we can say ‘this isn’t my biased opinion that you’re slow, the data speaks for itself’ and that is really helpful.”
“Tagmarshal allows us to really target where we utilize our staffing budget.”
“Tagmarshal provides us with a bird’s-eye view of our operations, helping us to manage field flow and to allocate resources effectively, based on data.”
“It took almost no time to sell all the hole ad sponsorships. In a month and a half, we had basically got the system for free.”
“Data has given us insight and allowed us to have a fact-based pace discussion with golfers, improving their experience.”
“I love the hole-by-hole data, which we use to adjust and tweak expectations to make sure that we are setting realistic pace targets for each hole.”
“The overall satisfaction from our guests and staff has been outstanding. Not one person has said anything negative about the system.”
“You have a birds-eye view of what’s going on from your office and can keep an eye on things. Before we engage with a group, we can get all of the facts and address them accordingly.”
“I do not know how we could not have Tagmarshal until now. It is a great tool that is allowing us to optimize the job of our marshals, monitor pace of play, control restricted areas on the golf course, and be able to make decisions based on information.”
“We are at a high lighting risk and being able to message groups directly and keep them informed is very important to us. With Tagmarshal, managing player safety becomes so much easier.”
“I remember when we used to send staff out and tell them to figure out what’s happening. With Tagmarshal, we already know.”
“Our pace of play has definitely improved, the concrete data is fantastic and makes our lives easier, and it’s also been easy for us to implement.”
“I love the reporting – to be able to say, this is the group that’s delaying and this group’s slow because they’re being delayed, at a glance. I’m able to share a lot more information with the owners about the business.”
“Prior to Tagmarshal, we were frustrated with being reactive to pace and flow issues. Now we can look at the system, determine pace, and be proactive to ensure as few disruptions as possible.”
“We want our rangers to be educators and Tagmarshal’s data allows that. The facts are right there on the screen.”
“Tagmarshal helps us to be at the right place at the right time to manage pace of play effectively, saving the team hours of work and improving the member experience.”
“Our partnership with Tagmarshal has been integral to our player experience and service strategy, by providing us with the data-driven management we need to optimize player experiences, helping us to deliver consistent excellence that keeps our players coming back again and again.”
“The data and real-time view of the course is a huge bonus and our average round time is now below our goal time. The member benefit and value add are plain to see.”
“It’s not only the staff hours saved, but this is a tool in their hands to make their employment experience better. Do they have the tools to be successful at their jobs? Now the answer is yes.”
“At the start of each month, we send our members Tagmarshal’s reports and it’s super helpful in having pace discussions.”
“Based on what we have seen so far in our first year, we are expecting to make at least 10 times what we paid for the system.”
Bordered by beautiful native Florida wetlands and marshlands, Serenoa is unlike your typical Sarasota course.
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