“With Tagmarshal, we know what is happening on the course and can get ahead of any issues with anticipatory service. It’s been really great having these tools.”
“The fact that a member comes into my office after a round and is excited about their improved pace means it’s front of mind and a club culture is built.”
“Our pace was well over 4hrs30mins and we are now under 4 hours. We couldn’t have done that without Tagmarshal.”
“It’s been so great for our caddie master, who can slot in groups that want to avoid a first tee wait wherever there are gaps. It’s really improved our service.”
“Our board really wants pace to be good and takes action against repeat offenders. Having full data available to show members makes this possible.”
“Staff knowing they have these tools in place to approach golfers and show them exactly what is going on with facts has made them more relaxed on the job.”
“I’m ecstatic about the introduction of Tagmarshal’s technology. The results show we have experienced a huge improvement with pace of play and our overall customer experience. It’s been a great success and we are glad we invested in it.”
“We can see what’s happening on the course at any given time. To have that efficiency has greatly impacted the guest experience, as well as our day-to-day operations.”
“The Auto Tag Assignment is unique and flawless. Every morning when we open up the tee sheet, all the names are integrated and plugged in and all we are doing is assigning the tags.”
“The 2Way messaging really helps from a player safety perspective. We used to blow horns and have no idea who heard, but now it’s very efficient and easy to bring the field in.”
“Our F&B menu pops up on the 2Way screens on our 8th hole and it speeds up the turn time, preventing any backup. This improves course flow and boosts our revenue.”
“From the data, we know who our slower and quicker members are and we set the tee sheet up accordingly, which helps us a lot with course flow.”
“Having Tagmarshal just makes life so much easier when it comes to pace of play because you can go straight to the problem and deal with it.”
“The technology is phenomenal. You can use it from anywhere – phone, tablet, computer – and it’s been great for us to have this overview.”
“Our improved pace means we have added extra tee times throughout the day, and using the data we are looking at shortening intervals to get a few more in.”
“Even just handing out the Tagmarshal tracking tags, players know they’re on the clock and that already helps the pace of play.”
“The overall satisfaction from our guests and staff has been outstanding. Not one person has said anything negative about the system.”
“We are using the data to formulate pace of play policies, but none of these conversations would take place if we didn’t have so much vital data. It’s absolutely crucial in that regard.”
“We really enjoy Tagmarshal’s analytics and data, which help us make educated decisions about how we need to operate our golf course.”
“Tagmarshal makes people’s jobs more effective and more enjoyable and it’s definitely saving us money, which makes managers happy and owners happy.”
“It’s great to have this concrete data rather than something that is pencil and paper to inform discussions with members.”
“The Tagmarshal system is intuitive enough that I can tell if something is wrong within 15 seconds and instantly address the problem.”
“I love the reporting – to be able to say, this is the group that’s delaying and this group’s slow because they’re being delayed, at a glance. I’m able to share a lot more information with the owners about the business.”
“Being able to see the entire golf course and problem groups has allowed us to use our on-course staff a lot more efficiently.”
“It’s not only the staff hours saved, but this is a tool in their hands to make their employment experience better. Do they have the tools to be successful at their jobs? Now the answer is yes.”
“Based on what we have seen so far in our first year, we are expecting to make at least 10 times what we paid for the system.”
Bordered by beautiful native Florida wetlands and marshlands, Serenoa is unlike your typical Sarasota course.
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