TESTIMONIALS

“Being able to see the entire golf course and problem groups has allowed us to use our on-course staff a lot more efficiently.” 

“At the start of each month, we send our members Tagmarshal’s reports and it’s super helpful in having pace discussions.” 

“People are sensitive about being told they are slow. Now, with the data to point to, we can show that we are not picking on anyone but rather working on providing the best possible player experience for all of our members.”

“The Track Map data is extremely helpful when you have to chat with someone about their pace, or where they have driven their carts. It’s not just our word against theirs.” 

“Not all have the ability or desire to play in 3.5 hrs but with Tagmarshal we can fully understand what is achievable and set goals. Our pace has never been better and our NPS is at 82.”

“Tagmarshal gives everyone the ability to know exactly what’s going on out on the course, without having to drop everything. It’s been a godsend for me.”

“Everybody on the team uses the system and they absolutely love it. We made a big effort to hit the ground running and member feedback has been excellent from the start.”

“The geofencing works phenomenally and we really like that Tagmarshal’s system doesn’t shut the carts down, which is a much more effective way of doing things.” 

“The fact that a member comes into my office after a round and is excited about their improved pace means it’s front of mind and a club culture is built.”

“We consider ourselves a living laboratory and we’re continually trying to improve. As a result, Tagmarshal is a great catalyst for us to understand what we’re putting in place, providing quantitative analysis of what is working and why it’s working.”

“Tagmarshal is an invaluable tool in accurately assessing pace of play. This evidence-based approach has improved overall player experience for everyone and has made our rangers’ jobs easier and more productive.”

“The overall satisfaction from our guests and staff has been outstanding. Not one person has said anything negative about the system.”

“Our average round time has dropped every month and the players are loving the pace. We’re excited to keep on improving, as we get more data from the system.”

“Using the system, we are so much more proactive now with early interventions before a group falls way out of position, and all it takes is a gentle reminder.”

“The Auto Tag Assignment is unique and flawless. Every morning when we open up the tee sheet, all the names are integrated and plugged in and all we are doing is assigning the tags.”

“Before Tagmarshal, manually recording data made spotting trends near impossible. Now our pace is better and our guest experience has improved immeasurably.”

“Our partnership with Tagmarshal has been integral to our player experience and service strategy, by providing us with the data-driven management we need to optimize player experiences, helping us to deliver consistent excellence that keeps our players coming back again and again.”

“There is no more perception around pace because the data is fed directly to players via the 2Way screens. This system is worth it.”

“One of the most brilliant parts of Tagmarshal is that it distinguishes between delayed and delayer groups, so we can focus our efforts and interactions on the correct groups.”

“Handing over the tags really sets the tone and members know that pace of play is imperative, making conversations later in the round that much easier.” 

“Not all have the ability or desire to play in 3.5 hrs but with Tagmarshal we can fully understand what is achievable and set goals. Our pace has never been better and our NPS is at 82.”

“We can use Tagmarshal’s messaging as a teaching tool to educate our players about pace, but also other factors like why there is a frost delay so they understand why we do what we do.”

“We have increased our monthly membership fee and people are happy to pay. The cart screens make for a better player experience.”

“Achieving 77% of rounds on pace is outstanding, compared to 31% when we started. We’re getting better with the system, the players are more aware and the data helps us make tweaks for better course flow.”