Watch this educational webinar, featuring Expert Guest, Leo Lynne, Managing Partner at Scenic Hills, who shares his insights on how automation technology has contributed to improved pace and flow of play. This on-demand webinar is packed with informative discussions and positive ways in which their team has achieved exceptional results, creating positive player experiences.

Did you know? Scenic Hills Country Club is the ONLY Golf Course in the state of Florida to have hosted a US Open – the 1969 USGA Women’s Open.

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Watch this educational webinar on-demand, featuring Expert Guest, Mike Fosnick, Director of Operations at Premier Golf, shares how they’re achieving amazing results through robust automation and optimization of their on-course operations, increasing efficiency and saving many labor hours.

Co-hosted by the Pacific Northwest PGA Section.

Topic: How Premier Golf is using technology to automate on-course operations and increase efficiency, saving labor hours!

The venue forms part of the wider NovaWorld Phan Thiet resort, located 200 kilometres east of Ho Chi Minh City. The 1,000-hectare oceanside city project aims to become one of Asia-Pacific’s leading tourism destinations, recently opening a new 25-hectare NovaDreams Adventure World theme park, in addition to a 16-hectare sports complex designed to host international competitions.

Bodo Sieber, Tagmarshal’s Chief Executive Officer, said:

“Enhancing the player experience is important to us. We’re proud to partner with PGA NovaWorld Phan Thiet, helping them to use Tagmarshal’s optimisation technology to create truly exceptional player experiences at their course.

We’re also thrilled to work with integration partners, Golf Genius Tournament Management software, and look forward to bringing the synergies of these two technologies to golfers in Vietnam.”

Peter Shaw, Director of Sales Asia Pacific at Golf Genius, said:

“From the outset, the team at PGA NovaWorld Phan Thiet has striven to be an industry leader.

As the only course in Vietnam utilizing Golf Genius Software, our team is excited to work with their team and assist them to deliver best-in-class golf events for their customers.”

The PGA of America (Executive) and Greg Norman Golf Course Design (Full Business) are both members of the Asian Golf Industry Federation.

Original Article: Asian Golf Industry Federation – PGA NovaWorld Phan Thiet Enhances Player Experience (Sep 2022)

Renowned for their commitment to providing quality golf course management services, Premier Golf has a successful track record of surpassing golfer expectations and elevating the player experience across their courses.

Watch this insightful webinar with Expert Guest, Mike Fosnick, Director of Operations, who shares how they’re achieving amazing results through robust automation and optimization of their on-course operations, increasing efficiency and saving many labor hours.

Co-hosted by the Pacific Northwest PGA Section.

Located in a woodland area with beautiful stream and sandstone ridges, Wild Rock Golf Club boasts expansive greens, breathtaking views, offers world-class golf experiences in the heart of Wisconsin Dells.

This course has also hosted many prestigious events, including the Wisconsin State Golf Association’s Senior Tour Championship and the Wisconsin PGA Section Championship in 2016, holding an impressive course record of 65.

By utilizing Tagmarshal’s on-course optimization technology, Wild Rock has been able to streamline their operations, enhance the player experience, and increase revenue.

In this exiting Quick 9, we had the amazing opportunity to chat to Pat Stein, Director of Golf at Wild Rock Golf Club, where we spend some time to get to know him a bit more and learn more about how Tagmarshal has improved operations at his course.

How would you describe your morning routine to kickstart your day?

During the season it ‘s an early start to the day. My dog normally gets up with me so it’s a quick walk around the block for her. With my Diet Coke in hand, I try to sneak out the door without waking my wife or two boys up. I use my 40-minute drive to work to map out what I need to get done that day. There’s something about seeing the sunrise that mentally gets me going.

Has golf always been your first love? What other sports/team are you a fan of?

For sure. I have so many great memories of playing golf with my Dad when I was younger.

Growing up in Wisconsin the golf season is short. I still remember the excitement of spring and waiting for the snow to melt so I could get back on the course, still makes me laugh think about it.

What is your favorite/greatest round of golf experience?

Playing golf with my two boys – the best rounds I played all year, hands down!

Tell us about your role at Wild Rock? Why is it important?

I’m the director of operations and I envision my role as the head coach of the team.

I really enjoy working with our staff to deliver an outstanding golf experience to all our guests. It’s been rewarding building a team that is committed to delivering the best experience we can daily.

Why has your course decided to invest in Tagmarshal?

Wild Rock is a large golf course that is complex for our course rangers to manage.

Tagmarshal has given us a great tool to help our staff manage our course and more importantly help us give our guests a better experience.

Being new to Tagmarshal, I think we are just scratching the surface of what we can do with it.

Since the implementation of the Tagmarshal system, how have your customers responded to the on-course experience?

I think the biggest thing is, it meets if not exceeds the expectations of what our guests have for Wild Rock.

Our guests love the technology and helps make for a better day on the course.

Describe Tagmarshal in three words. 

Next level technology.

What is your dream golf destination? Why?

It would have to be going and playing St. Andrews. Would be amazing to play where the game started.

Your best golf moment?

Not to repeat myself, but I truly think it when I was able to start playing golf with my kids. It brings back so many childhood memories of when I played with my Dad. Its given us time to connect as a family.

If you could be a caddie on Tour, whose caddie would you like to be and why?

I’m going back in time and saying Arnold Palmer.

I’ve always been a huge fan of Mr Palmer, I can’t imagine how much a person could learn from someone like that by just listening to what they have to say.

Deemed as one of the most sought after golf courses within its region, Muskoka Highlands consistently surpasses golfer’s expectations with their quality and affordable services.

The renowned golf course is guaranteed to challenge golfers of all abilities, while maintaining a fun and fast round. The best part about golfing at Muskoka Highlands is it is the only facility that allows golfers to bring their dog so you’ll never have to play alone.

In this edition of our Quick 9’s, we take out some time to chat to Don MacKay, President, and learn more about how he has optimized his on-course operations at Muskoka Highlands Golf Links.

How would you describe your morning routine to kickstart your day?

We start at 6AM – turn off the alarms remotely and then get set and head across our parking lot from house to clubhouse – usually greeting early guests around 645AM for their 7AM tee time.
Lots of routine checking balances and play for the day.

Has golf always been your first love? What other sports/team are you a fan of?

I have played golf since I was 7 years old – starting at a par 3 course in Lively and then growing from there. My keen interest in the business was heightened when I became CFO for a group of companies one of which was a preeminent builder in Ontario.

What is your favorite/greatest round of golf experience?

There are no favorites -but the NGCOA golf tournament is always a great family time.

I did travel to Scotland to meetup with our eldest who was playing professional basketball in Manchester. We started at Turnberry and moved to Dundonald, then Macrihanish, then St Andrews and ended at Crail. A trip that have a lot of miles in it, and many smiles.

Tell us about your role at Muskoka Highlands? Why is it important?

Being an owner, there is no role. It is essentially to empower, assist and ensure that everyone can do their roles here.
My key inputs are in marketing and finance since our youngest son is now the GM and is growing into full operational control. It will take time.

Why has your course decided to invest in Tagmarshal?

We needed eyes on the course. We never had a Marshal – as they can be poor ambassadors if they do not do it well. Our course flows naturally at 3.5 – 4 hours for a round.

Tagmarshal gives us the eyes to prevent backups from happening. The color coding is very helpful to give us a warning as to where it might happen. We can then visit the players and assess the situation.
Importantly, it gives us data on the flow, and lets us deal with complaints of slow play by exposing and explaining the data to them. We often have people complain and then we tell them they played in less than 4 hours.

Since the implementation of the Tagmarshal system, how have your customers responded to the on-course experience?

The golfers appreciate the fact that we are watching without interfering with their game – and the games of others.

Describe Tagmarshal in three words. 

Eyes on course.

What is your dream golf destination? Why?

I would love to take my family to a small location in Scotland and play local courses for a week. Courses more like ours. We would sprinkle this with a couple of Name courses – but mostly local tracks.

Your best golf moment?

There is not one – sorry – every round is special in its own way.

If you could be a caddie on Tour, whose caddie would you like to be and why?

I am not a Tour follower. I have no favorites. I love that Canadians are now on the Tour as Canada is a golf crazy country. I would enjoy a round with Corry Conners – down to earth lad.