27 March 2020
To prepare golf course owners and operators for dealing with the myriad uncertainties, disruption of business, and potential outcomes of the coronavirus pandemic, the National Golf Course Owners Association has compiled and developed resources and programs, available in the Coronavirus Center on the NGCOA website.
“Our advice and guidance is meant for any golf course, but we know owners and operators must do what they feel is best for their own situations and the restrictions under which they may now find themselves,” said Jay Karen, NGCOA CEO. “We are incredibly proud of the response and work we are seeing by the nation’s golf course owners and operators, and the organizations that serve this game and industry.”
NGCOA’s Park and Play program — which provides course operators with an actual “checklist” of measures they can take so their customers have a socially-distant golfing experience — received approval from physicians with the Infectious Diseases Society of America (IDSA). Many courses that are allowed to operate have already adopted our program’s protocols to make sure their customers can maintain appropriate physical distance from others, and play in a sanitized environment, as required by their states.
The workplace and HR resources section includes a Q&A related to employer-employee obligations and the possible impact the pandemic will have on labor and legal aspects of golf course staff, as well as links to relevant pages from the CDC, DOL, IRS, NFIB and others. A page for state-level updates lists executive orders as they relate to golf course mandates.
The marketing resources equip businesses with email, social media, and community involvement tips that promote communication and good will. It also shares some revenue generating and cost-saving tips.
NGCOA members and staff have also been extremely active on the association’s members-only discussion board, which in these uncertain times, is an invaluable platform for sharing the latest local news, brainstorming ideas and soliciting advice from other golf course owners and operators.
“In unique, uncharted situations like this, an industry needs its trade association the most,” said Steve Graybill, president of Foxchase Golf Club, and president of the NGCOA Board of Directors. “NGCOA has been working around the clock to anticipate the needs of all golf courses and provide the tools to mitigate the negative effects on our nation’s golf businesses.”
Please share these tips, articles and insights, so that as many people as possible can benefit from #SafeGolf.
Tagmarshal has tracked over 10 million rounds of golf. Real-time data collected by the system using small “tags” clipped onto golf bags, installed in buggies or offered on handheld or cart-installed proprietary 2Way screen devices, transmits information to on-course staff or personnel in the pro shop identifying groups that are out of position before issues arise. Player assistants can then support in a proactive, objective, non-confrontational manner resulting in improved player experience, consistent round times and player time freed up to enjoy on-site food and beverage items as well as opportunities for additional tee sheet capacity.
More than 25 of the top 100 US courses partner with Tagmarshal including over 250 leading courses globally.
To learn more about how Tagmarshal improves the golfer experience, through on-course optimization, watch the free demo here.