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How Golf Club Management Software Is Revolutionizing The Modern-Day Private Clubs

HOW GOLF CLUB MANAGEMENT SOFTWARE IS REVOLUTIONIZING THE MODERN-DAY PRIVATE CLUBS

A successful private golf course has many working parts, but the heartbeat remains the management and staff, who are there to ensure a smooth experience – before, during and after the round. 

Unfortunately, many membership-based golf clubs lack the tools to appropriately react to real-time challenges, placing on-course staff under pressure to manage and analyze the course’s operations on the go. Without the right oversight and information at their fingertips, marshals, player assistants and club staff are immediately on the back foot when approaching slow-playing members or guests, which means the course runs the risk of bottlenecks and poor service delivery.

Given that an extensive survey by the USGA saw 74% of golfers listing pace of play as crucial to the enjoyment of their round, leading courses are turning to golf course intelligence software to empower management to set the pace and provide better value to members and guests with data-driven tools, including smart, data-driven analytics.

With knowledgeable staff, who have been empowered to best use the intuitive information the golf course intelligence software provides, courses open up a number of opportunities to streamline and improve their operations.

Geared with these intuitive tools, staff are now able to maximize tee time management, efficiently utilizing tee sheet assignments to manage the field, and ensure starter accuracy. As the speed of play requirements change throughout the day, in accordance with the course’s peak and low times, real-time data provides the information necessary to be proactive.

Staff have full oversight and can provide players with accurate objective support, ultimately adding value and ensuring an exceptional on-course experience.

Tagmarshal’s intelligent golf course management software, and the smarter, self-service capabilities it provides, also creates effective and frequent communication lines between staff and members and guests on the course. By analyzing this intuitive data and analytics, it allows management and staff to uncover potential problem holes, set-ups or course features, which can be adjusted to continuously enhance the on-course experience.

“As a private club, our goal is to make the day as enjoyable as possible for our membership”, said David Weiss, PGA Head Professional at Forest Glen Golf and Country Club in Naples. “By bringing Tagmarshal on board, we have accomplished this feat by effectively reducing our pace of play in a non-confrontational, professional way.”

Any clubhouse worth its salt will tell you that when members arrive after a good day out, additional revenue, by way of food and beverages, also sees an increase. Contrary if play time goes over expectation, the member or guest’s ability to spend time in the clubhouse gets decreased, reducing enjoyment as well as revenue opportunities for the club.

These real-time, data-driven tools also incentivize course staff to strive for operational excellence. With staff empowered with actionable data on the go, and management able to monitor operations throughout the round, the quality of the members’ experience can be managed from start to finish.

ABOUT TAGMARSHAL

Tagmarshal, the market leader in on-course optimization technology, provides courses with full, real-time operational oversight and reporting, giving golf operators the tools to manage pace and flow of play effectively, resulting in enhanced player experiences, increased efficiency through automation, and additional revenue generation.

Tagmarshal’s technology has collected over 10 billion data points from more than 75 million rounds of golf and has relationships with in excess of 600 partners, including Hazeltine, Whistling Straits, Baltusrol, Fieldstone, Bandon Dunes, Serenoa and Erin Hills.

Tagmarshal partners with several golf management groups, private, daily fee, public and resort courses, including 40 of the Top 100 US courses, as well as many $40-$60 green fee courses, which are seeing excellent results using the system.

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