INTRO TO TAG ACADEMY – An overview of how Tagmarshal addresses common issues faced by clubs, our 3 USPs, how our tech works (high level), testimonials from Jim at Erin Hills and others.

TRACK MAP – Title “Solving pace of play issues complaints using the Tagmarshal Track Map” – how to address player complaints about pace of play post-round using the Track Map, the conversation to have around the data gathered, testimonial finish by Danny Mulhearn (Glen Oak CC)

INTRO TO LIVE MAP – title “Solving course flow issues using the Tagmarshal Live Map” – outlines benefits of full line of sight of course, efficiency aspect for labour resource usage, negative impact on player XP of pace-based marshal interventions and reframing these using data, how to use Live Map (meaning of tag colors / sizes etc), showing increased use of Live Map feature directly correlates to pace of play improvement.

GEOFENCING – title “Protect your turf and ensure player compliance with Tagmarshal geofencing” – benefits in terms of sensitive area protection, shifting weather conditions, residential golfing estates, how to set up geofences with different priority alerts and devices (cart buzzer and 2Way screen etc), pro tips for setting up, comparison of well-drawn fence vs poorly drawn fence, why Tag doesn’t hard stop carts (massive player frustrater), Leo Lynne testimonial from Scenic Hills.

INTRO TO ANALYTICS HUB – title “Introduction to the Tagmarshal Analytics Hub” – introduction to the extensive data range that the AH gathers (average round time, on-course interactions, pace distribution etc), where that can be found on the AH page, how to use the benchmark data to drive continuous, incremental improvement, EG of before and after with improved results, testimonial from Matt Barksdale, Pinehurst.

GOAL SETTING – Title “Setting goals and driving improvement using Tagmarshal” – shows the importance of setting goals within the Analytics Hub for key metrics (Rounds on Pace, Interactions Per Day, Intervention Success, Assignment). Benefits of incremental improvement, ticking off milestone achievements, instilling good processes for longer-term transformational effect.

ASSIGNING TEE SHEETS – Title ‘Assigning tee sheets using Tagmarshal’s intuitive system & integrations’ – outlines benefits of building player profiles, ease of Tagmarshal’s auto-assign feature with the long list of integrations, opportunities for deeper data capture (VIP treatment, which tees they are playing off, first time vs return players etc).

MANUALLY ASSIGNING TEE SHEETS (SMALL SPIN-OFF OF ABOVE VIDEO FOR COURSES WITHOUT TEE SHEET INTEGRATION)

PHASE ONE WRAP (CONNECTING THE DOTS OF THE WHOLE SYSTEM) – An overview showing how vital it is to complete tee sheet assignment etc when a golfer arrives, so that the full impact of Tagmarshal’s system can be realized. Shows the knock-on effect of doing the upfront processes right – enabling full data gathering and  time saving further down the line.

Still to come…

BODO REFRAMING MARSHALS AS PLAYER ASSISTANTS

LMS ROLE-SPECIFIC VIDEOS

STARTERS:

MARSHALS / PLAYER ASSISTANTS

SUPERINTENDENTS:

F&B MANAGERS:

PRO SHOP STAFF:

CADDIE MANAGERS:

STILL TO COME