Low Voltage Technician (Technical Support Skills Required)

Low Voltage Technician (Technical Support Skills Required)

Low Voltage Technician (Technical Support Skills Required)
City Centre – Cape Town | South Africa

Tagmarshal Group is looking for an experienced low-voltage provisioning and hardware installation Technician who is self-motivated, enthusiastic and willing to become part of a dynamic fast growing company based in the Cape Town area. The right candidate will be computer-literate, have IT experience and 1 to 2 years’ experience in low-voltage hardware configuration, installations, field maintenance and repair.  This is a technical position and only individuals with the necessary skills and experience need apply. 

Why work for Tagmarshal:

Opportunity to work with a dynamic, innovative, globally operating, growth-stage tech company offering exciting opportunities and challenges.


Tagmarshal is changing the world of Golf Operations through data and has developed leading traction in the USA, Europe, Canada, the UK and South Africa. We are looking for a new team member who adds value to our development and product team. Our unique team is accountable, keen to learn and executes results and plans within their focus.


  • Provision and configure mobile phones, tablets, PC’s and GPS devices with the proper software, cellular sims, and configuration settings prior to shipping to customers
  • Offer technical support to internal staff and troubleshoot technical issues for clients via phone, in person, or remotely as required
  • Test, repair and refurbish faulty hardware returned from clients and follow Return Material Authorization (RMA) processes for in-warranty items
  • Responsible for quality checks on all dispatched hardware in line with Tagmarshal standards 
  • Troubleshoot hardware and system issues to find permanent, practical solutions
  • Follow standard operating procedures and accurately log all issues using the CRM system
  • Work responsibly with or without direct supervision and update actions in CRM system
  • Develop and maintain knowledge by attending regular meetings and training activities to learn new system features and technologies
  • Must be able to work closely with peers and management in the organization to ensure that high quality solutions are deployed and maintained using consistent technology and industry best-practice frameworks
  • Perform Hardware installations at client premises as and when required
  • May be required to travel and work extended hours and weekends


  • Computer-literate
  • Excellent problem-solving and critical thinking skills
  • Ability to troubleshoot various types of devices efficiently
  • Detail-oriented
  • Good organization, time management and prioritization
  • Effective communication skills, including speaking, writing and active listening
  • Great customer service and interpersonal skills
  • Ability to work, prioritize and make decisions independently in a fast-paced production environment
  • Ability to independently analyze and solve routine hardware and software issues
  • Able to establish and maintain good working relationships and communication with decision makers, stakeholders, department heads and end-users
  • Become a mindful ambassador to Tagmarshal’s world class brand and its culture

Please send us your CV

Low Voltage Technician (Technical Support Skills Required)
Commencement: Immediately
Contract: Full time
Work hours: 8:00am – 5:00pm & shift work (Flexible hours and travel as required)
Location: Cape Town CBD, South Africa
Remuneration: Commensurate with qualifications and experience



Tagmarshal, the market leader in on-course optimization technology, provides courses with full, real-time operational oversight and reporting, giving golf operators the tools to manage pace and flow of play effectively, resulting in enhanced player experiences, increased efficiency through automation, and additional revenue generation.

Tagmarshal’s technology has collected over 1 billion data points from more than 50 million rounds of golf and has relationships with in excess of 500 partners, including Hazeltine, Whistling Straits, Baltusrol, Fieldstone, Bandon Dunes, Serenoa and Erin Hills.

Tagmarshal partners with several golf management groups, private, daily fee, public and resort courses, including 35 of the Top 100 US courses, as well as many $30-$50 green fee courses, which are seeing excellent results using the system.