In this episode of the Southern Fairways Radio Show, host, Randy Burgan, is joined by the CEO of Tagmarshal, Bodo Sieber.

Sieber discusses how Tagmarshal’s solution to improve the golfer experience makes it easy and affordable for golf operators to manage their course traffic and optimize on-course operations, as well as help them realize the material opportunity to add additional capacity, which is in high demand for golf courses.

Listen from 02:48.

The Southern Fairways Radio Show

Join Randy Burgan at 11:00 A.M. every Sunday for the Southern Fairways Radio Show. Each show is filled with great golf tips, in-depth discussions of the Professional Tours, as well local tournaments, and just about everything that is going on in the world of golf. An awesome lineup of guests will join in as Southern Fairways is broadcast live from your favorite golf courses along the Gulf Coast and throughout the South. Listen in, call in, and join in the fun with Randy every Sunday on Southern Fairway Radio….where “We Talk Golf First”!

Southern Fairways can be heard on affiliates FMTalk 106.5 in the Mobile area, Fox Sports Central Alabama 98.3, and online on Tune In Radio.

ABOUT THE WEBINAR

Aaron Barrett, an avid golfer, has played multiple times at the world-renowned, Bandon Dunes Golf Resort, a partner, and a recipient of the Tagmarshal Diamond Award 2021. Get to know Tagmarshal’s new Customer Success Agent, who brings in a wealth of experience to a fast-growing business.

1. What behavior or personality trait do you most attribute your success to, and why?

I would say flexibility is one of the traits that help me to excel in my position. Tagmarshal is a smaller and fast-growing company. New challenges arise almost daily, and you have to be prepared to step in and lend a hand wherever you are needed.

2. Are you a golf fan? What is your favorite course you’ve played?

I LOVE golf but the relationship is very one-sided. I definitely love golf more than it loves me. My favorite course would have to be the courses at Bandon Dunes. I grew up about 20 minutes away from the property and have played there many times.

Not only is it a beautiful place but it is also very nostalgic for me personally. My parents used to buy gift certificates to Bandon Dunes to entice me to come and visit. Needless to say I have many fond memories of playing there.

(Bandon Dunes Golf Resort, Bandon, Oregon)

3. Tell us about your role at Tagmarshal? Why is it important?

I am the new Customer Success Associate based out of Atlanta, Georgia. My role is to communicate with courses and help them get the most benefit from the Tagmarshal platform and strengthen and expand our relationship with each customer.

4. What is your favorite part about your job, so far?

While I haven’t been in my current role for very long I enjoy connecting with the people at the courses and hearing their stories of how Tagmarshal has helped them improve the customer experience and provided tangible benefits for the ownership.

5. Describe Tagmarshal in three word

Innovative, Agile, Determined

6. Your best golf moment?

I was playing Pacific Dunes one time, I don’t remember which hole it was, but it was the hole with the Ghost tree. It was a foggy morning and I remember walking up the fairway and seeing that tree, the course, and the fog, it teleported me to medieval times of Scotland. I half expected to see a knight riding a horse up the fairway. 

7. What are the words that you live by?

Hope for the best but prepare for the worst.

8. Golf Bucket list course?

Augusta National

The North Bay Golf Club is a private club with a beautiful layout and breathtaking views of North Bay, designed by renowned Canadian architect Stanley Thompson, who also designed Tagmarshal partner courses, Royal Mayfair and Banff Springs.

In this Quick 9, we chat with, Director of Golf and General Manager, Jeff Mancini, who shares his golf experiences and what it takes to run one of Ontario’s top courses.

How would you describe your morning routine to kickstart your day?

I am an early riser and usually help open the shop. I enjoy taking member tee times at 7am. I usually hit the lesson tee around 7:30am to tackle a few private lessons before settling into my role as GM. 

Has golf always been your first love? What other sports/team are you a fan of?

Hockey is my first true love. I enjoyed a dual professional role for a few years, playing semi-pro hockey in Southern US during the winter, then returning to my golf professional duties each summer. I am still active in hockey as the head coach of a AAA minor hockey team. 

What is your favorite/greatest round of golf experience?

I was lucky enough to play Whistling Straits a couple of weeks after Jason Day’s  PGA Championship victory at the course. The course and facilities became my favorite instantly.

Tell us about your role at North Bay? Why is it important?

 I am the Director of Golf and GM at the North Bay GCC. As a golf-only facility, open 6 months of the year, it requires careful scheduling and optimization of course accessibility. We pride ourselves on 2 key elements – Pace of Play and Participation. Fast golf and full events.

Why has your course decided to invest in Tagmarshal?

Our membership has bought into the idea that Fast Golf leads to more play, more sales, and more happy people.

Since the implementation of the Tagmarshal system, how have your customers responded to the on-course experience?

 Tagmarshal in my opinion works in a couple of ways, without saying anything, each member knows what the device represents and promotes an aware mentality when they start play. It also provides objective data that the staff can use to solve issues before they arise, in real-time, as well as to create reports.

Describe Tagmarshal in three words. 

Keeps you Honest.

What is your dream golf destination? Why?

 I have played a number of NA’s best, but a trip to Old Head would be unreal.

Your best golf moment?

Let’s just say any trip with the boys. 

If you could be a caddie on Tour, whose caddie would you like to be and why?

My friend Kurt caddies for Brendan Todd on tour currently. He was just in the final group this past weekend and I think caddying for any top player in that final group on Sunday would be awesome.

Florida Golf Managers can look forward to two exceptional educational webinars, brought to PGA Members by Tagmarshal, market leaders in on-course optimization, in partnership with the North Florida and South Florida PGA Sections.

First up, is an Educational webinar hosted with Expert Guest, Kevin Paschall, owner of Serenoa and Legacy, who will be discussing how he’s “Optimizing his golf operations at Serenoa and Legacy, to achieve success.” Kevin Paschall has a unique perspective on golf, as owner/operator of two of Florida’s top courses – Legacy, a private course and Serenoa, a busy daily fee facility. 

Join this educational webinar, to find out how Kevin is optimizing on-course operations despite the challenges that the industry faces, using innovative technology to keep his courses top of their game and achieve success. This webinar is hosted in partnership with the North Florida PGA Section, of which Kevin Paschall is President. Those attending will learn more about:

• The challenges currently facing the industry
• Optimization strategies and processes to manage field flow effectively
• Find out what the impact has been on operational efficiency and management oversight and
• What the effect has been on the player experience 

Webinar topic: “How Serenoa and Legacy owner, Kevin Paschall, optimizes his golf operations to achieve success.”

• Date: Thursday, 9 June 2022 / Time: 1pm EST
• North Florida PGA Members registration:
•  https://tagmarshal.com/webinar/serenoa-and-legacy/
• Earn MSR Credits
• General Registrations (non-members): 
• https://tagmarshal.com/webinar/general-serenoa-and-legacy/

Don’t miss out on this great educational webinar, plus a chance to add to your MSR credits before the cycle closes, 15 June 2022. 

In addition, Tagmarshal recently hosted a webinar with multi-year course partner, Forest Glen Golf and Country Club, titled “How Forest Glen CC is creating superior golf experiences, in a busy season!” in partnership with the South Florida PGA Section. Highly relevant to private golf courses who have grappled with increased member play, experienced Forest Glen Head Golf pro, Ed Weber, shares his insights regarding how to manage field flow effectively – even on the busiest days, improving levels of on-course service and how to increase operational efficiency, achieving more with fewer resources, in this webinar. The webinar is now available on-demand, to watch in your own time via our website, please visit: https://tagmarshal.com/webinars/ 

“We share a strong belief in the power of education in driving improvement in the management of golf operations, with the North and South Florida PGA Sections. It’s a pleasure to work with both Sections, to bring these educational webinars to their members, through this adding value to their on-course operations.” Bodo Sieber, CEO, Tagmarshal

Tagmarshal’s on-course optimization software provides courses with full, real-time operational oversight and reporting, giving golf operators the tools to manage operations effectively, resulting in enhanced player experience, increased efficiency, cost savings and additional revenue.

Tagmarshal partners with 30 of the Top 100 courses and 500 other private, daily fee, public and resort courses and several golf management groups, including Calusa Pines, Boca Rio, Old Memorial, Forest Glen, Sandridge Dunes, Serenoa and more, as well as several hundred $30-$50 green fee courses. 

To learn more about the benefits of Tagmarshal’s on-course optimization and the impact it will have at your course, please contact Tagmarshal Sales Director, John Willmore (john.willmore@tagmarshal.com) or Partnership Executive, Ashleigh Bryant (ashleigh.bryant@tagmarshal.com) to schedule a short meeting or live demo. Alternatively, visit www.tagmarshal.com/ROI to calculate the return on investment of utilizing Tagmarshal at your course!

Company Contacts:

Bodo Sieber, CEO, b.sieber@tagmarshal.com
John Willmore, Sales Director, john.willmore@tagmarshal.com
Natalie Davidsson, Marketing Director, natalie.davidsson@tagmarshal.com
Media Relations Contact: Les Schupak  laschupak45@gmail.com   914-774-6060

Read the original GolfWire article here.

In this edition of our Quick 9 series, we sit down with Tagmarshal’s latest recruit, Thando Maqanda, Support Specialist. Thando joins an exceptional Customer Success team, committed to help our partners to drive continuous improvement, ensuring their 2022 goals are met, and more.

1. How would you describe your morning routine to kickstart your day?

I am generally not a morning person. However, nothing a good cup of coffee can’t fix. 

2.What behavior or personality trait do you most attribute your success to, and why?

Ambitious and hardworking. I love to push my limits and beyond.  

3.What is your role at Tagmarshal? Why is it important?

As the Customer Success Support Specialist, my role is vital in ensuring that clients who experience challenges are communicated with efficiently and kept informed throughout the process, until the query has been resolved.

By ensuring that queries are resolved and clients are communicated with, we are able to maintain good-standing client relationships and empower our clients to use the full functionality of the Tagmarshal system. 

4. What is your favorite part about your job, so far?

Training with the Customer Success team, learning and understanding Golf culture. 

5. Describe Tagmarshal in three words.

Innovative, Inspiring, and Versatile. 

6. What’s something you’ve done, but you’ll never do again?

Bungee Jumping. 

7. If you could trade places with anyone for a day, who would you choose? Why?

Our President, Cyril Ramaphosa. I just want to know how it feels to run the country for a day. 

8. What is your dream holiday destination?

Ibiza, Spain.

9. What are the words that you live by? 

“Everything seems impossible until it is done” – Nelson Mandela