CELEBRATE EXCEPTIONAL PLAYER EXPERIENCES AND SERVICE

Tagmarshal Awards Certification Program

Tagmarshal, the golf course optimization and pace of play management platform, introduces its exciting new awards certification program for its partners, to recognize their commitment to providing excellent player experiences and levels of on-course service.

From the moment a golfer arrives at the course right through until they leave, understanding what really matters to the golfer and learning how to define that experience, are key to creating a seamless and unique customer journey.

It takes ongoing commitment to provide excellent on-course service delivery and player experiences, each and every day of the year, to achieve success, and thus Tagmarshal recognizes the golf clubs for championing the player experience throughout 2019.

Brookside G&CC, CC at Castle Pines, Erin Hills, and Quaker Ridge GC are among the first recipients of the Diamond Award as the top achievers of the certification program delivering world-class levels of service and player experiences.

“Our experience with the system and integration into our operation has been exceptional. The data provided and a facts-based discussion is an asset in our day to day operations. We are excited about the development of analytics and insights into improving our pace and experience as a whole.” – Andrew Hedrick, Head Golf Professional at Castle Pines.

The awards system ranks courses according to Gold, Platinum or Diamond status based on achieving outstanding results, with regards to:

  • Player experience
  • Pace and Flow of Play
  • Player communication
  • On-course service delivery

Data from over 10 million rounds of golf tracked gets used to benchmark and track progress on results achieved, implementation executed, as well as on-going up-skilling and best practice guidance of management and staff, to empower top industry standards and service delivery. 

Pace and flow of play data, improvement and results statistics form the backbone of the grading, with top accolades achieved through continuous improvement over multiple years. 

These awards are a powerful seal of approval for clubs who prioritize on-course experience and player satisfaction.

“To achieve consistent flow of play and reduced playtime, managed in a non-confrontational, data powered way, is a key opportunity for the industry and we are proud to have so many of our partners excel in it.” – Bodo Sieber, CEO and Co-Founder, Tagmarshal

Tagmarshal aims to empower its partners to go above and beyond in ensuring excellent service delivery and player experiences are delivered, and the certification program can be seen as a benchmark to achieve such.

“We pride ourselves on delivering the best rounds of golf possible, and Tagmarshal’s analytical pace tracker helps achieve that. Leveraging data to make informed management decisions provides golfers with an even better outing at Kiawah.” – Stephen Youngner, Head Professional at Kiawah Island, site of the 2012 / 2021 PGA Championship and Platinum Award-winning course

It really pays to invest in a golf course optimization system, because great flow and pace, quality service delivery and how you present your course, results in excellent golfer experiences, as well as additional revenue-generating opportunities, both on-course and off-course.

To find out more about how your golf club can get involved with Tagmarshal, watch our free demo at www.tagmarshal.com/demo.

Diamond Winners

Brookside Golf & Country Club Brad Zeitner PGA Head Golf Professional
Country Club at Castle Pines Andrew Hedrick Head Golf Professional
Erin Hills Jim Lombardo Head Golf Professional
Quaker Ridge Golf Club Mario Guerra Head Golf Professional
Carnoustie Golf Links Leanne Mirrey Head of Customer Experience
Club de Golf Alcanada Kristoff Both Director of Golf

Platinum Winners 

Bear Creek Golf Club Tim Gardner Director of Golf 
Bowling Green Golf Club Thom Bishop  Director of Golf 
Dauphin Highlands Golf Course Christopher Strand PGA Regional Manager
Diamond Ridge Golf Course Tim Butler Head Golf Professional
East Lake Golf Club Drew Dunn Head Golf Professional
Forest Glen Golf & Country Club David Weiss Head Golf Professional
Links at Gateway Golf Course Daniel Ross Owner
Meadow Course at Fiddler’s Elbow Country Club Jeremy Coxe Director of Golf 
Metropolis Country Club Craig Thomas Head Golf Professional
Pebble Beach Golf Links Shawn Smith Director of Golf 
Serenoa Golf Club Kevin Paschall GM / Director of Golf
Seven Lakes Golf Course Dave Findlay Head Golf Professional
Skokie Country Club Gideon Traub Head Golf Professional
Sky Creek Ranch Golf Club Jonathan Bird Director of Golf 
The Irish at Whistling Straits Mark Kolbe Head Golf Professional
The Meadow Valleys at Blackwolf Run Ryan Zonski Head Golf Professional
The Ocean Course at Kiawah Island Stephen Youngner Head Golf Professional
The River at Blackwolf Run David Albrecht Head Golf Professional
Valhalla Golf Club Steve Houg Head Golf Professional
Westchester South Country Club Ben Hoffhine Director of Golf 
Westchester West Country Club Ben Hoffhine Director of Golf 
Whistling Straits Golf Course Mike O’Reilly Head Golf Professional
Wild Turkey Golf Club Adam Donlin Head Golf Professional
Wisconsin Country Club Curt Larson Director of Golf 

Gold Winners

Baltusrol Golf Club (Lower) Ryan P. Fountaine Director of Golf
Baltusrol Golf Club (Upper) Ryan P. Fountaine Director of Golf
Bandon Dunes Golf Course Steven Borror Director of Golf
Bandon Trails Golf Course Toby Stanley Director of Golf
Belmont Golf Club John Fields Director of Golf
Bridlewood Golf Club Vincent Buffa Director of Golf
Broadlands Golf Club Andy Spaulding General Manager
Canyon Springs Golf Club Chris Fink General Manager
Chambers Bay Golf Course Brent Zepp Director of Golf
Conway Farms Golf Club Jeff Mory Head Golf Professional
Crystal Springs Golf Course Mike Winkenbach Director of Golf
Cypress Point Golf Club Casey Reamer Assistant Golf Professional
Exmoor Country Club Dave Schmaltz Head Golf Professional
Forest Course at Fiddlers Elbow Country Club George Deitz Director of Golf 
Frenchmans Reserve Golf Course John Ebmeyer Private Golf and Country Club Executive
Gamble Sands Golf Course Matthew Baum Head Golf Professional
Kettle Moraine Golf Club Rick Callies General Manager
Keystone Ranch Golf Course James Banks Head Golf Professional
Keystone River Course Philip Tobias Director of Golf
Legacy Golf Club Jose Alicea Head Golf Professional
Meadowbrook Golf club Jeff Coleman Head Professional
Mountain Branch Golf Club Matt Summers Head Professional
Naples Grande Golf Club John Chapman Senior Head Golf Professional
National Golf Links of America Jim Morris Head Golf Professional
Old MacDonald Golf Course Steven Borror Director of Golf
Pacific Dunes Golf Course Jeff Symonds Director of Golf
Pinehurst Golf Course No. 2 Matt Barksdale Course Director
Pinehurst Golf Course No. 4 Matt Barksdale Course Director
Ravenna Golf Club George Kahrhoff Director of Golf & Operations
River Course at Fiddlers Elbow Country Club George Deitz Director of Golf 
Summit Golf Club Ian Leggett Director of Golf / GM
Talamore Mid South Club John McDougald Director of Golf / GM
The Golf Club at Cinco Ranch Tyler Berndt Head Golf Professional
The Golf Club Fossil Creek Nic Edwards General Manager
Wooden Sticks Golf Club Greg Seemann General Manager

About Tagmarshal

Tagmarshal is a golf course intelligence and pace-of-play management solution that turns pace into an asset. The system uses small ‘tags’ clipped onto golf bags, installed in buggies or offered on handheld or cart-installed proprietary 2Way screen devices, which transmit geo-location data, using golf cart GPS based technology. Industry-leading algorithms identify risk groups with accurate, objective support to alleviate pace challenges before they arise. Public, private and resort courses using Tagmarshal realise substantial returns on investment through improved on-course experiences, achieved with fewer staff, as well as increases in daily rounds. Impactful and easy-to-use data analytics, weather data integration and geo-fencing complete the offering.