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Webinar: Experience Games-Changers for Successful Operations

webinar: Player Experience Game-Changers for Successful Operations

THE IMPORTANCE OF DATA TO A SUCCESSFUL GOLF COURSE OPERATION, WHY THE PLAYER EXPERIENCE FACTOR IS ALL IMPORTANT IN GOLF, AND MANY PLAYER EXPERIENCE TIPS

WITH JIM LOMBARDO, PGA HEAD PROFESSIONAL AT ERIN HILLS

Listen to expert guest speaker, Jim Lombardo, PGA Head Professional at Erin Hills, who shares key learnings on how to think differently about service and the player, member and guest experience to empower a major competitive advantage.

WHAT YOU WILL LEARN?

  • Why the player experience factor is all important in golf
  • What walking in your customer’s shoes can teach you
  • Think like king customer – because the power is yours
  • Any playing tips? Why ‘hit the ball straight’ really isn’t enough
  • The importance of data to a successful golf course operation
  • Playability – ways your course can turn on the charm
  • How to turn marshals, starters and player assistants into service managers
  • Course experts – expectations of tomorrow’s caddies
  • Case studies from leading golf course operators
  • Insights and practical takeaways to apply at your operation

HEAR HOW TO TURN MARSHALS, STARTERS AND PLAYER ASSISTANTS INTO SERVICE EXCELLENCE MANAGERS

Runtime: 53 minutes

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highlights:

MEET THE PRESENTERS:

Bodo Sieber, CEO, and Co-founder of Tagmarshal.

Bodo brings a wealth of business intelligence and software applications experience to the golf industry. A German national with an extensive understanding of golf course operations and process optimization, Bodo has honed his applied data science expertise during more than a decade in the field.

Craig Kleu, COO, and Co-founder of Tagmarshal.

A passionate golfer, Craig was inspired to create a smart technology solution to benefit course operators and golf players alike. More than our Operations Director, Craig maintains the soul of customer success for Tagmarshal.

ABOUT TAGMARSHAL

Tagmarshal, the market leader in on-course optimization technology, provides courses with full, real-time operational oversight and reporting, giving golf operators the tools to manage pace and flow of play effectively, resulting in enhanced player experiences, increased efficiency through automation, and additional revenue generation.

Tagmarshal’s technology has collected over 1 billion data points from more than 50 million rounds of golf and has relationships with in excess of 500 partners, including Hazeltine, Whistling Straits, Baltusrol, Fieldstone, Bandon Dunes, Serenoa and Erin Hills.

Tagmarshal partners with several golf management groups, private, daily fee, public and resort courses, including 35 of the Top 100 US courses, as well as many $30-$50 green fee courses, which are seeing excellent results using the system.

SOLUTIONS

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