Webinar: Pace of play and the on-course experience – a golfer satisfaction and attraction game changer

CEO of Tagmarshal, Bodo Sieber, unpacks key learnings on experience and time and their importance to the modern golfer and golf operation.

He focuses on Pace of Play as a key on-course factor that can successfully influence golf course operations and enhance the player experience. With USGA research showing that golfers are willing to pay a premium (up to 25% more) for a fast, great flow, while younger golfers are willing to pay a higher premium than older players – with time being more important to them – pace of play management and turning your staff into experience managers becomes of vital importance.

Here’s what you will learn:

  1. Pace of play as a critical player experience factor – the research
  2. What factors influence pace of play – how to control outcomes
  3. How to measure pace of play – benchmark and improve
  4. How to turn on-course staff, marshals, starters and player assistants into experience managers
  5. Rethinking the marshal role – for the good of the game

Think differently about service and the golfer experience to gain a major competitive advantage.

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MEET THE PRESENTER:

Bodo Sieber, CEO, and Co-founder of Tagmarshal.

An experienced solutions architect for software systems focusing on business intelligence, GIS and process optimization, he has been recognized for innovation in golf and has spoken at Golf Business Tech Con, as well as being quoted in Forbes, Golf Digest, USA Today, Compleat Golfer and PGA Magazine.
With Tagmarshal, Bodo and his team have been bringing extensive data and geomatics experience into golf operations for five years. The company’s focus is on creating the best possible way to manage the on-course experience and flow of golf for improved player satisfaction and increased profitability.
Having collected almost 1 billion data-points, by tracking over 7 million rounds of golf, Tagmarshal add value to 8 of the top 10 US Public courses, a number of US and international top 100 private clubs with rapid adoption in the mid tier of the market.
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